Educating
patients about elective dentistry
In my opinion, diagnosis and treatment planning
are completely different from what they were several decades
ago. It used to be obvious when a certain treatment was necessary.
Now the difference between mandatory and elective dentistry
is less clear. I contend that dentists and members of the
dental staff must educate patients rapidly and completely
about all aspects of oral therapy and what is potentially
can accomplish. I have long supported assigning patient education
to dental hygienists and dental assistants. In the type of
treatment planning I am advocating here, the education about
all treatment possibilities is provident on the patient's
first appointment in the office. Several media are used,
including the following:
- Panoramic radiographs
- Diagnostic casts
- Projections of intraoral images onto a television
screen
- Playing educational videotapes or digital video
disks on an in-operatory overhead television
- Videotapes and digital video disks
- Pamphlets
- Books
- Models
- Photographs and slides
- Telephone testimonials from previously treated
patients
In about 30 to 50 minutes, the new patient is educated about
the aspects of dentistry relating to his or her needs or
wants, and he or she should have the opportunity to discuss
treatment possibilities with qualified staff members or the
dentist. With this thorough education, the distinction between
which therapy is mandatory and which is elective should be
very clear.
Informing the patient about mandatory
vs. elective treatment possibilities
I suggest that treatment plan presentations should divide
therapy into two categories. One of those should encompass
the mandatory care. The patient will have no difficulty in
observing the need for such treatment and accepting the therapy.
The other should include treatment of an elective nature.
Elective treatment requires for more patient education to
achieve acceptance than mandatory care. Elective oral treatment
competes with every discretionary consumer expense, and patients
must make a choice between spending discretionary funds on
oral treatment or on other items such as a television, a
vacation or an automobile. They must be educated to the level
that their desire for the oral therapy is higher than the
desire for thousands of other consumer goods and services.
A patient's ability to pay for mandatory treatment can be
very different from his or her ability to pay for elective
therapy.
Elective
Vs. Mandatory Dentistry
Paying
for oral therapy, mandatory and elective
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